Author: Deborah Merriam, DNS, RN CNE
Title: Assistant professor
Institution: Daemen College
Coauthors: Amanda Cody, Jacob Fisher, Patricia Nirelli
Online or Web-based Modules
1. Reflect on quality management principles in practice.
2. Reflect on systems thinking principles in practice
3. Apply systems thinking principles to professional practice
4. Apply transformational leadership principles to professional practice
Knowledge: Describe approaches for changing processes of care
Attitude: Appreciate the value of what individuals and teams can to do to improve care
Knowledge: Delineate general categories of errors and hazards in care
Skills: Communicate observations or concerns related to hazards and errors to patients, families and the health care team
Attitude: Value own role in preventing errors
Leadership to use Systems Thinking was developed through a collaborative think tank project where graduate nursing students identified key competencies related to leadership and quality improvement, including systems thinking. Scripts were written, recorded and uploaded to the web site. The virtual clinical learning experience is interactive, allowing participants to apply principles as they progress through the unfolding case study. Participants are able to witness team huddles and principles of transformative leadership and systems thinking in action. Participants then write a reflection that allows for debriefing of the scenario and consideration of how these principles could be applied in their practice.
Assignment guidelines for Leadership to Use Systems Thinking: A Virtual Clinical Learning Reflection including rubric.
After completion of the virtual clinical learning experience, students are asked to complete a reflection where they identify and apply the principles of transformative leadership and systems thinking. A rubric is used to evaluate the students reflection.