CVS MinuteClinic

Improving Health Care for Older Adults in a Retail Health Care Setting

Written by Robin Y. Hughes, MSN, AGPCNP

The John A. Hartford Foundation (JAHF) along with the Institute for Healthcare Improvement (IHI) has created the Age-Friendly Health Systems (AFHS) program. An Age-Friendly Health System, guided by a core set of evidence-based practices that cause no harm, consists of What Matters, Mobility, Medication, and Mentation.  The JAHF and the IHI have partnered with Case Western Reserve University to implement the AFHS/ 4Ms Framework in the retail l health setting-, CVS MinuteClinics. The implementation planning grant, funded by the JAHF, is led by Implementation Scientist and Quality Safety and Education in Nursing (QSEN) Director, Dr. Mary Dolansky.  Dr. Dolansky states that “Health care in our country generally is not age-friendly. We should be talking more about health promotion in every encounter with older adults, so they understand it is not just about taking medications, but it’s about healthy aging.” Recently, a poster presentation on the implementation of Age-Friendly Health Care in the CVS MinuteClinics featured at the QSEN International Conference in Cleveland, Ohio. Anne Pohnert, MSN, APRN, Director of Clinical Quality for the CVS MinuteClinic, presented on the importance of integration of the  4Ms in the electronic health record. The poster titled: Implementing the Informatics of 4M Care in a National Convenient Care Setting, was well received at the conference and is one of the many ways Dr. Dolansky and CVS, through the planning grant are communicating Age-Friendly Health Systems/4Ms Framework.


John A Hartford Foundation:

Institute for Health Care Improvement (IHI):